Sign in with confidence
How to recognize the correct Proton Drive login page
A legitimate Proton Drive login page loads from Proton's own domain with a
valid certificate. A copied logo means nothing, because any page can display any image. Read
the hostname instead of trusting the design, and prefer a bookmark you created yourself
over a link in an advertisement or a search result.
Expect specific behavior from a real sign-in. The password field is never combined with a
request for a recovery code in the same box, recovery options are hidden rather than offered
on every failed attempt, and no one will phone you to ask for your account password. Any
page that pressures you into urgency is attempting to take the one secret that matters.
Treat a Proton Drive login as a device-level event. Completing it on a
shared laptop, a borrowed phone, or a work machine can leave a decrypted copy of your library
behind. Lock the app when you step away, shorten the auto-lock timer on shared hardware, and
sign out of browsers where you no longer need the extension.
If sign-in fails, resist random experimentation. Changing your password does not help when
the network is blocked, and reinstalling the app does not help when the account is fine.
Note the exact wording, the time, and the device, then follow Proton's official support
documentation.
Finally, never paste an account password, a recovery kit, or an unredacted screenshot of
your file library into a forum, a support chat, or a social post. Share the symptom, never
the secret.