proton-drive.com is an independent, fan-created educational website about Proton Drive, the end-to-end encrypted cloud storage service built by Proton AG. We are not Proton AG, an authorised reseller, or an official support channel. We do not operate customer portals, create accounts, sell subscriptions, or host the software. Every factual detail about pricing, limits, and availability should come from Proton's own channels.
Who we are
We are a small editorial group of technology writers, privacy advocates, and long-time Proton users who liked the service enough to want better explanations for it. Our shared interest is the moment encrypted cloud storage stops being a curiosity and becomes ordinary infrastructure — the day a Proton Drive login is as unremarkable as opening a mail app. Our team includes people who have managed files for family members and small businesses, so we hear the same recurring questions from every direction: what happens when a phone is lost, and how to tell a genuine vendor page from a convincing imitation.
Why this website exists
Encrypted storage solves a genuine problem, yet it attracts quiet confusion. People assume their files are recoverable by the provider, so they pick a weak account password or reuse one they already know. Others assume uploading makes a file safe enough to lose, then delete the only local copy before verifying the upload completed. Imitation sign-in pages add a second layer: search results are full of look-alike screens, and the fastest way to tell them apart is to know what a genuine page asks for and never asks. All of it creates the exact risk the product is meant to remove, so we treat clear explanation as security work rather than optional polish.
How we create our guides
Every article begins with a single, defined reader problem, not a topic. "My upload has been stuck at zero percent" and "a device I no longer own is still signed in" are different problems, and we keep them separate because lumping them together produces confident advice that wastes people's time.
We write from the outside in: what the reader sees first, what each layer is likely doing, then which observations distinguish one cause from another. We never recommend random setting changes, and we never advise anyone to disable certificate checks, weaken a password, or bypass a security warning.
Our limits and independence
An outside website cannot see inside your library. We cannot read your stored files, reset a password, terminate a session on a device we do not control, or confirm which plan applies to your account. Proton and Proton AG names and marks belong to their owners; referencing them here identifies the subject of our discussion and implies nothing else. We accept no sponsorship from any storage provider, including the one we write about.
Corrections and contact
Accuracy is ongoing work. If you find unclear wording, a statement that no longer matches current behavior, or a broken link, the form below reaches our editorial team directly. The most helpful reports name the page and the passage, with no personal detail.
Please never send an account password, a recovery kit, a one-time code, or an unredacted screenshot of your drive. We can discuss a public article, but anything involving an actual account belongs with Proton's official support. Our measure of success is modest: a reader should finish able to describe the problem, avoid the common traps, and know who to contact.